by Ferry Bayu | Sep 29, 2023 | Business
MiiTel Establishes Strategic Partnership at The Best Contact Center Indonesia 2023
Jakarta, September 29, 2023 – MiiTel proudly announces its strategic partnership as one of the main sponsors of The Best Contact Center Indonesia (TBCCI) 2023. This prestigious competition, organized annually by the Indonesia Contact Center Association (ICCA), provides a platform for contact center practitioners in Indonesia to showcase their best competencies.
This year, The Best Contact Center Indonesia was participated by over 1000 contact center practitioners from 66 renowned companies in Indonesia, including PT Angkasa Pura, Bank Central Asia (BCA), PT PLN (Persero), PT Kereta Api Indonesia (Persero), PT Astra Honda Motor, and Bank Indonesia.
As an artificial intelligence (AI)-based communications technology company, the strategic partnership between MiiTel and the Indonesia Contact Center Association (ICCA) demonstrates their commitment to the development of the contact center industry in Indonesia.
“This is an era where technology is revolutionizing customer service, including the incredible potential of AI in contact centers. Through AI-based solutions, MiiTel aims to support the contact center industry by improving team performance, customer experience, and conversion rates,” said Andy Gozali, Country Head RevComm Indonesia, during the Contact Center Conference and Exhibition TBCCI (25/9).
At this event, Andy Gozali also had the opportunity to be a judge for the TBCCI 2023 participants alongside other international judges, namely Malcolm Angell, Contact Centre Business Consultant from Australia, Andrew Chong, Deputy CEO Brandt Business Services from Malaysia, and Sudibyo Susanto from Indonesia.
“The competition was intense, and I am impressed by the participants’ spirit to enhance their skills and efforts to create customer satisfaction. These values are essential for a successful contact center,” added Andy Gozali.
Creating effective and high-quality contact center strategies is also a mission implemented by RevComm. This is realized through MiiTel, the first AI-based telephone system in Indonesia. MiiTel supports contact center activities by automatically recording telephone calls, transcribing voice-to-text, generating conversation summaries, and performing automated voice analysis. With these features, contact center agents can be more productive and engage in high-quality conversations with customers.
The Best Contact Center Indonesia began on January 25, 2023, and the event concluded with an Awards Ceremony on September 26, 2023. During this occasion, Andy Gozali, representing MiiTel, presented awards to the winners.
MiiTel remains committed to supporting the contact center industry in Indonesia, aiming to enhance team performance and provide the best experience for customers.
MiiTel is now available in Japan, the United States, and Indonesia. Try free demo MiiTel at miitel.id
MiiTel is an innovation from RevComm, one of Japan’s fastest-growing technology companies. Within five years, RevComm became a unicorn and won numerous awards: Forbes Japan’s Startup of the Year, Google for Startups, AWS Summit, Mizuho Innovation Award, Japan Venture Awards, BOXIL SaaS Award, Deloitte Technology Fast 50, and Forbes AI 50.
Nadira
na****@********co.jp
by Ferry Bayu | Sep 29, 2023 | Business
Fourier Intelligence Champions Robotic Rehabilitation Innovation at RehabWeek 2023
Led by Zen Koh, Co-Founder and Global CEO of Fourier Intelligence, who also serves as the General Chair of RehabWeek 2023, Fourier Intelligence facilitated in organising the event. Held bi-annually and running for more than a decade, it is the world’s largest congregation of experts and entrepreneurs in rehabilitation. Comprising of international showcases of cutting-edge rehabilitative technologies, Deputy Prime Minister of Singapore and Coordinating Minister for Economic Policies, Mr Heng Swee Keat, was the Guest of Honour at the official opening ceremony.
Rehabilitation robotics and artificial intelligence leader Fourier Intelligence recently participated
in one of the largest rehabilitation conferences and exhibitions- RehabWeek
2023. Led by Zen Koh, Co-Founder and Global CEO of Fourier Intelligence, who
also serves as the General Chair of RehabWeek
2023, Fourier Intelligence facilitated in organising the event. Held
bi-annually and running for more than a decade, it is the world’s largest
congregation of experts and entrepreneurs in rehabilitation. Comprising of
international showcases of cutting-edge rehabilitative technologies, Deputy
Prime Minister of Singapore and Coordinating Minister for Economic Policies, Mr
Heng Swee Keat, was the Guest of Honour at the official opening ceremony.
Previously hosted in cities including Zürich, Spain, London, Rotterdam
and Toronto, this event has successfully garnered thousands of participants
globally. Now, for the first time, RehabWeek is debuting in Singapore, Asia. This
marks a pivotal moment in the region’s rehabilitation technology field, positioning
Asia as a global hub for rehabilitative technology and care.
Specialising in robotics & AI for
rehabilitation, Fourier Intelligence showcased its comprehensive array
of rehabilitation technology, ranging from upper and lower limbs to movement
and balance solutions. Highlights include the award-winning ArmMotus™ EMU and ExoMotus™ M4. With a
global presence and over 2,000 installations worldwide, Fourier Intelligence
provides cutting-edge solutions in rehabilitation, aiming to empower therapists
and patients alike. <img style="max-width:100%;height:auto;" src="https://slvrdlphn.com/wp-content/uploads/2023/09/RehabWeek202023206-scaled.jpg" alt="Picture 1: From Left to Right – Zen Koh, Co-Founder & Global CEO of Fourier Intelligence, Mr Heng Swee Keat, Deputy Prime Minister of Singapore and Coordinating Minister for Economic Policies and Owen Teoh, COO & Managing Director of Fourier Intelligence with the ExoMotus™ M4 at RehabWeek 2023. “/><img style="max-width:100%;height:auto;" src="https://slvrdlphn.com/wp-content/uploads/2023/09/MicrosoftTeams-image20283429.jpg" alt="Picture 2: The ExoMotus™ M4 focuses on gait training to help individuals regain their mobility and confidence after injuries like stroke, traumatic brain injuries, post-brain surgery, spinal cord injury, and more. “/><img style="max-width:100%;height:auto;" src="https://slvrdlphn.com/wp-content/uploads/2023/09/RehabWeek202023208-scaled.jpg" alt="Picture 3: Mr Heng Swee Keat, Deputy Prime Minister of Singapore and Coordinating Minister for Economic Policies trying out the award winning ArmMotus™ EMU, which recently clinched the 2023 IERA Award. “/>
Adding
to its inventory of advanced rehabilitation solutions, Fourier Intelligence
also launched the MetaMotus™ Galileo, its latest rehabilitation platform.
Featuring biomechanical analysis capabilities, it combines both virtual reality
and robotics to create a revolutionary platform that enables users with
different needs to train in an immersive environment.
<img style="max-width:100%;height:auto;" src="https://slvrdlphn.com/wp-content/uploads/2023/09/974e9c88647b1c8551be189c0656428-scaled.jpg" alt="Picture 4: The Galileo system aims to be the most advanced rehabilitation system by integrating 6 DoF motion platform and 6-component force plates. “/>
Functioning
as an open platform that accommodates customised protocols, it provides for a
dynamic range of rehabilitation methods. These encompass robotics-assisted
training for upper and lower limbs, wheelchair training, dynamic balance
training, prosthetic adaption, and gait retraining. Its advanced Galileo X
processor also allows for exposure therapy for PTSD and real-time multimodal
data analysis. This fosters a comprehensive rehabilitation ecosystem that readily
empowers therapists to develop new protocols and treatments for patient
applications.
“RehabWeek
2023 is an excellent platform to network, collaborate and learn from experts in
the industry. While providing Fourier Intelligence the opportunity to showcase
its products to the world, it also allows us to drive innovation in the
industry through continuous collaboration. It is a momentous moment for us here
in Asia, as we not only witness one of the largest rehab tech conference and
exhibition coming to Singapore, but also playing a part in organising RehabWeek
2023. With the support of the Deputy Prime Minister of Singapore and Singapore
government, it solidifies our direction in developing robotic and AI driven
technology and allow for rapid adoption throughout Asia. Through this, we can
push the limits of rehabilitation technology and allow for rapid empowerment of
both therapists and patients.” said Zen Koh, Co-Founder & Global CEO of
Fourier Intelligence.
He
further added: “We understand the challenges therapists and patients face;
thus, we strive to provide the best solutions to combat these and empower them
to yield better recovery results. The launch of our MetaMotus™ Galileo is
testament to our continuous efforts to research, refinement and development of
new platforms and devices for the overall well-being of patients. Collaboration
is vital for the industry to move forward; thus, I am confident that with the
MetaMotus™ Galileo and its open platform, we can empower and drive innovation
for the betterment of the industry and humanity.
The
week-long (24 to 28 September) event saw a variety of industry-driven
activities, such as an investor forum, scientific programmes, global workshops,
and keynote lectures from renowned experts. Fourier Intelligence also organised
an industry workshop titled: “The Spectrum of Gait Training”, which focuses on
the latest advancements in gait rehabilitation technology. The company is committed
to revolutionising the industry with various advances in the field through
active collaborations and education.
About Fourier Intelligence
Fourier Intelligence is a leading technology company dedicated to developing exoskeleton and rehabilitation robotics with a focus on creativity since its inception in 2015. The company collaborates with researchers, therapists, and patients to deliver cutting-edge rehabilitation robotics solutions. Fourier Intelligence aims to elevate user experience through its interconnectable intelligent robotics technology, providing an intuitive, easy-to-use system that enhances the lives of both patients and therapists.
For media inquiries, please contact:
Martin OOI, Marketing Manager
Fourier Intelligence
Phone: +60-17-2944-201
Email: ma********@*****************ce.com
by Ferry Bayu | Sep 29, 2023 | Business
Takumi International Forms Business Partnership in Malaysia’s EC Site Industry
TK International Sdn Bhd, a comprehensive marketing company based near Kuala Lumpur, the capital of Malaysia, is pleased to announce its business partnership with Takumi International Sdn Bhd, a retail business operating in Malaysia, to promote and support the sales of Japanese traditional crafts and apparel in the Southeast Asian market through EC sites.
Supporting Cross-Border E-Commerce Sales of Japanese Traditional Crafts and Apparel
Many countries in Southeast Asia, including Malaysia, have witnessed a rapid expansion of the e-commerce market, where consumers make purchases online through EC sites and social media platforms. On the other hand, Japanese traditional crafts and similar products have had limited exposure online, with their historical background, traditions, and product values being relatively less showcased in the international market.
Hence, through this partnership, Takumi International aims to introduce the appeal of these Japanese products to the Southeast Asian market in languages such as English and Chinese and to expand into new markets through sales on EC sites. TK International will provide technical support for cross-border e-commerce and offer digital marketing strategies, supporting international success from a technical perspective.
Opening of an EC Site with Kimono as the First Step
As the inaugural step of this partnership, we are delighted to announce the launch of a new EC site with “kimono” as the central theme. This kimono-themed site offers a wide range of products, including hijabs made from Japanese kimono fabrics and fashion accessories, all produced in Japan. We aim to provide products that blend Japanese culture with Malaysian fashion trends.
Access to the kimono site is as follows:Takumi International’s Kimono Site https://kimono.com.my/
TK International, based in Kuala Lumpur, specializes in digital marketing services such as website development, SEO optimization, online advertising management, and e-commerce site creation. With over 50 successful multilingual website projects, TK International is well-equipped to leverage its experience and achievements to support Takumi International in its international market expansion efforts and assist in establishing an effective digital presence.
Being based in Malaysia, Takumi International benefits from its multicultural and diverse perspective to discover the appeal of Japanese products from a fresh angle. We are committed to bridging language and cultural gaps, helping convey the charm of Japanese products to Malaysia and the world at large.The partnership between TK International and Takumi International aims to introduce the value of Japanese traditional crafts and apparel to the people of Southeast Asia and strive for success in new markets.For detailed information and updates regarding this partnership, please visit our website or refer to our press releases.
■About TK International Sdn. Bhd.
Incorporated in 2014, TK International is an MSC-status Japanese IT consultancy and solution provider based in Malaysia. Together with our partners, we help our clients achieve digital transformation. Our focus areas are Internet of Things (IoT), Cloud Services, Digital Marketing and Business Process Outsourcing (BPO). For more information, please visit our website at https://tk-international.com/
Company name: TK International Sdn.Bhd. (1088406-U)
Registration Number: 201401012326 (1088406-U)
Founded: April 9, 2014
Address: B-8-02, Capital 2, Oasis Square, No. 2, Jalan PJU 1A / 7A,Oasis Damansara, 47301 Petaling Jaya, Selangor, Malaysia
Representative: Shingo Abe, Managing Director, and CEO
Web: https://tk-international.com/ja/
Media: https://connection.com.my/
Business content: Malaysia-based comprehensive IT service provider
- Business consulting
– Cloud service
– IoT solution
– Digital marketing
– Inside sales
■ About Takumi International Sdn Bhd
Takumi Corporation is a Malaysian-based retail company specializing in importing high-quality Japanese products and traditional crafts, with a mission to convey the excellence of Japan to Malaysia.
Registration Number：201801025323 (1287343-U)Company
Name：Takumi International Sdn. Bhd.
Founded：July 16, 2018Address：B-8-02, Capital 2, Oasis Square, No. 2, Jalan PJU 1A/7A,Oasis Damansara, 47301 Petaling Jaya, Selangor, Malaysia
Representative：Managing Director Wan Amirul Hakim
Web: https://www.takumi.com.my/
EC-Site: https://kimono.com.my/
Business Activities: Retail through E-commerce
– International Business Consulting
– Online Promotion Planning and Production
– E-commerce Utilization Consulting
– Online Store Development
– Online Exhibition Platforms
– Export Services
Incorporated in 2014, TK International is an MSC-status Japanese IT consultancy and solution provider based in Malaysia. Together with our partners, we help our clients achieve digital transformation. Our focus areas are Internet of Things (IoT), Cloud Services, Digital Marketing and Business Process Outsourcing (BPO). For more information, please visit our website at https://tk-international.com/
TK International Sdn.Bhd.
Person in charge: Shingo Abe (Supported languages: Japanese / English)
TEL：+60 18-387-5096
MAIL：cl***@**************al.com
Takumi International Sdn. Bhd.
Person in charge：Wan Amirul Hakim (Supported languages: Japanese / English)
TEL：+ (303) – 345 – 5765
MAIL：am****@********om.my
by Ferry Bayu | Sep 29, 2023 | Business
35 years of transformation with Aboitiz Foundation
Today marks the 35th anniversary of Aboitiz Foundation’s work in co-creating resilient, empowered, and sustainable communities. In the Aboitiz Group’s journey to become the Philippines’ first techglomerate, Aboitiz Foundation represents what lies at the heart of this Great Transformation: People. The Foundation optimizes the synergies of Aboitiz business units and its partners nationwide to create more value for its beneficiaries, its communities, and the environment.
The Group’s commitment to corporate citizenship traces back to over a century ago when its founder, Don Ramon Aboitiz, began his corporate philanthropy efforts to better the welfare of his employees. Founded in 1988, Aboitiz Foundation has evolved beyond traditional charity, harnessing innovation to drive change and shape the future of underserved communities. With investments totaling more than PHP5 billion, Aboitiz Foundation has partnered with some 600,000 individuals and institutional partners and implemented over 5,000 corporate social responsibility (CSR) projects.
FUTURE LEADERS
Over the years, Aboitiz Foundation has provided resources, facilities, and scholarships to Filipino students and young professionals, especially those in remote areas who have less access. The Foundation made a US$10 million donation to the Asian Institute of Management (AIM) for the Aboitiz School of Innovation, Technology & Entrepreneurship (ASITE) to help address the demand for talent in data science in the country through world-class teaching and research. The Foundation is also onboarding partners to scale Aurora PH, a project that aims to provide access to electricity, internet connectivity, and digital tools to accelerate the learning of students in last-mile schools. Focusing on STEM (science, technology, engineering, and mathematics) and entrepreneurial fields, the Foundation’s aims aim to empower the nation’s future leaders with opportunities to drive change for the generations to come.
ENTERPRISE & JOBS
In an ever-changing economic landscape, Aboitiz Foundation adopts an agile approach in its development programs. It finds ways to leverage technology to upskill Filipinos so they can excel in the digital economy. In 2022, over 6,000 beneficiaries, including MSMEs and cooperatives, received support and training through the foundation’s programs. Byaheng Digiskarte equips MSMEs and micro-entrepreneurs with the digital tools and skills they need to successfully grow their businesses. Similarly, the Elevate AIDA (Artificial Intelligence and Data Annotation) program provides data annotation and other technical training for homemakers and mothers that will enable them to earn a living while taking care of their families. With these new capabilities, more and more Filipinos can shape the future for themselves and their communities.
CLIMATE ACTION
Since its inception, Aboitiz Foundation has been committed to protect the environment. The Foundation has invested in sites such as the Aboitiz Cleanergy Park, which serves as a sanctuary for endangered wildlife, built entirely of recycled materials. Last year, Cleanergy Park released some 8,000 hawksbill turtle hatchlings and planted more than 19,000 mangroves. A-Park is another nationwide project towards reforestation and nature-based carbon capture solutions. The Foundation also works with various government, academic, and non-profit partners to implement systems that will develop more climate-resilient, climate-smart communities.
This journey over the years has been guided by an emphasis on the “S” in ESG, in which Aboitiz Foundation takes a people-centric approach and pairs with technology-driven solutions to drive positive change. As Aboitiz Foundation forges ahead, it carries a renewed commitment to expand flagship programs, foster global collaborations, and harness innovation to continue transforming — all in its unwavering mission to shape a brighter future for its communities, and for the nation.
by Ferry Bayu | Sep 28, 2023 | Business
Cardano Spot is thrilled to announce a strategic partnership with Minswap Labs, the company behind the leading decentralized finance (DeFi) project on Cardano. Cardano Spot, a web3 social network, aims to educate and bring awareness about the Cardano ecosystem. We work closely with Cardano-native projects to make this possible.
The collaboration between Cardano Spot and Minswap Labs marks a significant step towards fostering a better understanding of the stablecoin ecosystem within the Cardano community. Minswap and Cardano Spot facilitate comprehensive insights and information to empower users. After recently being funded by the Catalyst grants program for the Minswap Labs Stableswap proposal, Minswap Labs and Cardano will collaborate on an education campaign to raise awareness on the importance of stablecoins and a Stableswap.
“Cardano Spot aims to provide trust, transparency, and accurate information about the Cardano ecosystem. Minswap Labs, as the company behind the leading DEX, is a prominent partner in achieving our objectives for our users and the overall Web3 industry,” stated Sebastian Zilliacus, Managing Director of Cardano Spot. “We are very excited to collaborate with Cardano Spot, which has proven to be one of the most trustworthy media companies on Cardano. We hope to collaborate in an Education campaign to raise awareness around Stablecoins on Cardano and how an open-source Stableswap can take them a step forward,” said Long Nguyen, Lead Engineer at Minswap Labs.
Minswap Labs is currently developing its own Stableswap, an Automated Market Maker (AMM) designed to provide seamless and efficient trading of stablecoins. This partnership intends to raise awareness about innovative stablecoin products like Stableswap and their role in enhancing the utility and liquidity of stablecoins.
We will jointly organize events and curate engaging content to educate the community about various stablecoins and the potential of Stableswaps. We hope to work with the stablecoin projects and push the ecosystem forward. Along with this, we will release a detailed report about the history, performance, and future of Minswap.
Stay tuned for upcoming X spaces, explainer threads, articles, reports, and initiatives to talk about stablecoins on Cardano.
About Cardano Spot:
Cardano Spot by EMURGO is the leading social networking platform developed with the Cardano community at its core. It is a home for Cardano enthusiasts, where users can stay updated with the ecosystem. They can also grow through insights into the market and connections with the community.
About EMURGO:
EMURGO is the official commercial arm of Cardano and provides socially impactful solutions to solve some of the most intricate problems of organizations. As a founding entity of the Cardano protocol, EMURGO can leverage its abilities for large-scale blockchain development and rapid solutions deployment to benefit its global clients.
About Minswap Labs:
Minswap Labs is the company behind the leading Decentralized Exchange (DEX) built on Cardano that aims to enable the permissionless trading of token pairs. A fee is taken for each swap, which goes to the Liquidity Providers. Anyone can provide liquidity as well. Minswap aims to capitalize on Cardano’s peer-reviewed and secure pillars to realize its potential of financially empowering everyone.
by Ferry Bayu | Sep 28, 2023 | Business
The transformation aims to reflect the Gallery’s commitment to being a progressive art museum that fosters inclusivity and inspires a thoughtful, creative, and inclusive society. The upcoming website aims to serve a diverse audience, offering adaptive content and catering to varying levels of art literacy and visit intentions. Convertium will focus on user experience, utilizing research and data to provide highly relevant content, ultimately creating an engaging digital hub that showcases the Gallery’s collection and aims to deepen the connection with art from Singapore and Southeast Asia. National Gallery Singapore is embarking on a data-driven, creative journey to enhance the visitor experience, and Convertium’s proposal aligns with its vision for a connected visitor journey.
Singapore, Sep 2023 — National Gallery Singapore has appointed Convertium as its partner to transform its website experience and technology. The transformation reflects the Gallery’s ongoing commitment to being a progressive art museum that fosters and inspires a thoughtful, creative, and inclusive society.
The Gallery’s upcoming website aims to be a one-stop resource for a diverse audience, ranging from local and international tourists to art aficionados and families. Prioritizing inclusivity, the platform will offer adaptive content catering to varying stages of art literacy and visit intentions.
In collaboration with the Gallery, Convertium will center the website around user experience, employing research and iterative testing to provide highly relevant content. The use of behavioral and psychographic data will further refine the experience, making the site an engaging digital hub.
Convertium will use its expertise in User Experience, Creative Design, Digital Marketing, and Web Technology to build and maintain this dynamic online platform. The website will not only showcase the Gallery’s world-class collection but also aim to inspire a deeper connection with art from Singapore and Southeast Asia.
“It is a privilege for us to be entrusted by National Gallery Singapore with this significant project, and we are excited for the opportunity to contribute to Singapore’s art and cultural experience,” said Gerard M. C. Lim, Managing Director of Convertium. “The Gallery’s bold and broad digital vision calls for the full-spectrum skills of our colleagues, and it allows us to do the work that we love – creating great user experience.”
“The Gallery has embarked on a data-driven, creative journey to redefine our online presence as we continually enhance the experience for our visitors before, during, and after their visit,” said Susie Wong, Chief Marketing and Experience Officer of National Gallery Singapore. “We are excited to partner Convertium as their proposal was in full alignment with the Gallery’s vision for a connected visitor journey. It was also the teamwork, camaraderie, and chemistry they displayed that truly impressed us. We look forward to engaging and inspiring more visitors with the art of Singapore and Southeast Asia through our transformed website experience.”
About The National Gallery Singapore
National Gallery Singapore is a leading visual arts institution that oversees the world’s largest public collection of Singapore and Southeast Asian modern art. Situated at the birthplace of modern Singapore, in the heart of the Civic District, the Gallery is housed in two national monuments – City Hall and the former Supreme Court – that have been beautifully restored and transformed into an exciting 64,000 square meter venue.
Reflecting Singapore’s unique heritage and geographical location, the Gallery aims to be a progressive museum that creates dialogues between the art of Singapore, Southeast Asia, and the world to foster and inspire a creative and inclusive society. This is reflected in our collaborative research, education, long-term and special exhibitions, and innovative programming. The Gallery also works with international museums such as Centre Pompidou, Musée d’Orsay, Tate Britain, National Museum of Modern Art, Tokyo (MOMAT), and National Museum of Modern and Contemporary Art, Korea (MMCA) to jointly present Southeast Asian art in the global context, positioning Singapore as a key node in the global visual arts scene.
About Convertium
Founded in 2001, Convertium (https://convertium.com) helps clients solve business problems with User-first thinking and solutions. By putting Users at the center of everything, we create digital experiences that are easy, efficient, and engaging. Our full-spectrum services include strategic planning, user experience design, creative crafting, digital marketing, web development, and platform operations.
Clients include National Gallery Singapore, Toyota Motor Asia Pacific, Marina Bay Sands, Singapore Economic Development Board, Income Insurance, Singapore Institute of Management, Touch Community Services, Make Up For Ever, and SPH Media.
We fight for the User.
- For media inquiries at the National Gallery, please get in touch with Teo Zhi Xin, Senior Manager, Integrated Marketing, National Gallery Singapore, at +65 8188 5884 or zh********@*************ry.sg.
- For media inquiries at Convertium, please get in touch with Andrew Patterson, Business Director, Convertium, at +65 97632701 or pr***@********um.com.
Jakarta, September 29, 2023 – MiiTel proudly announces its strategic partnership as one of the main sponsors of The Best Contact Center Indonesia (TBCCI) 2023. This prestigious competition, organized annually by the Indonesia Contact Center Association (ICCA), provides a platform for contact center practitioners in Indonesia to showcase their best competencies. 
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