To stay on top of their game Grab has come up with some innovations to their services that patrons are sure to appreciate and enjoy.
Various payment options
In the past the only way to pay for Grab rides was via cash or credit card. Late 2016 they renamed their payment feature into GRABPAY and provided more payment options, such as:
- credit card
- debit card
- top-up credits
Top-up credits means you can reload your Grab account through online banking or via ATM.
Maybe someday they will also accept payments from GCash and Smartmoney 🙂
Live phone support
Whenever we have problems with our ridesharing app or service don’t we wish we could call someone? Sure email works but response takes too long!
Thankfully Grab now has Phone support. This means that we can call them if we have any issues we want addressed immediately instead of having to wait for an email. Hooray! Good work, Grab!
Loyalty cards are now all the rage and Grab has introduced its own in-app version. Grab gives their riders more reasons to keep using Grab.
The more trips you take the more points you make! Grab now rewards it’s riders with free trips when you reach a certain number of points.
Not only that but, in addition, Grab riders also get discounts and freebies from their partners such as:
- Fraser Place
- Mister Donut
- Mrs. Fields’s
- Tokyo Tokyo
Personally, I am quite likely to use the food rewards first. 😀
You can also check out how man points you’ve already made and how many points you need to reach a specific level. The levels they offer are SILVER, GOLD, AND PLATINUM.
Points are earned with every transaction you make with whatever Grab service you use.
For example, I booked Grabshare from my house to work and after the trip ended I received an alert that I now have an additional 38 rewards points. It’s that easy!
At the left are my rewards points. As you can see I still have a long way to go. To avail of even the P50 discount I need 600 points.
Grab offers its patrons an experience beyond the ride. Grab offers a lifestyle. Use my code to join Grab now: https://invite.grab.co/BFCC24