My All Things Hair Refillery Experience

by Penny Angeles-Tan | Mar 23, 2019 | Product, Service

Earlier today Erika, Bubu, and I went to Trinoma to check out Unilever’s All Things Hair Refillery.  Finding it was a bit of a challenge because Trinoma’s shops go around in a circle so it is important to know that the All Things Hair Refillery is a kiosk found between the Nike Store and the Melissa Pop-up Store.

I went to the All Things Hair Facebook page for the specifics and this is what I discovered:

• If you have an old/used container of any of their products (Dove, Tresemme, Sunsilk, and Cream Silk) that match the variants they are refilling, just wash it out and dry it and they can refill it.
• If you do not bring an old/used container then they can provide reusable / refillable bottles at P10 each which could be used immediately.  Each bottle can contain up to 200 grams of product.
• Cost of the product is computed based on weight.

Refills

The Refillery can refill the following brands: Dove, Tresemme, Sunsilk, and Creamsilk. Each of those products has several variants but they only provided for refills of the most popular variants.

All Things Hair Refills

Those variants are as follows:

• Dove Straight and Silky Shampoo
• Dove Straight and Silky Conditioner
• Tresemme Keratin Smooth Shampoo with Argan Oil and Keratin
• Tresemme Keratin Smooth Conditioner with Argan Oil and Keratin
• Sunsilk Creations Smooth and Manageable Shampoo
• Cream Silk Standout Straight Conditioner

How to get your refills:

Step 1: Register at the booth

It is a simple form.  It asks for your name, shampoo brand, cell number, and email address.

Step 2: Bottles

All Things Hair Reusable Containers on the display shelf

If you have your own bottles and the staff have approved it you should give it to them so that they could weigh them.  The bottles they approve are those of their own products, also, that matches the variant of the refilled content. Those are the variants listed above.

If you do not have your own bottles then they will provide you with their refillable bottles that cost P10 each.  Their refillable bottles have a fixed weight of 0.22 grams.

You will need to let them know which product you will get as they have corresponding labeled bottles for each.

When I was refilling they made the mistake of giving me a Sunsilk bottle.  We didn’t notice until the bottle was half full.  No harm, no foul … they just took the bottle from me and gave an empty one of the correct bottle.

Step 3: Refill

If you want them to refill the bottles for you they can do it, of course, but that is no fun!  The point of the exercise (in my personal opinion) is to refill the bottles yourself.

Dove Straight and Silky Shampoo and Conditioner Refill

If you opt to use the refillable bottles they provide it is easier to fill because the bottles are clear and the maximum quantity for each is 200 grams.

Note, that there is no requirement to fill your container all the way to the top, but it would, of course, make sense to do so.  When I filled the bottles I tried to fill it as close to the top as I could without spilling.

Of all the products they provided the only one that we use regularly is Dove and more conditioner than shampoo, which is why I opted to get 1 bottle of shampoo and 2 conditioners.

Step 4: Weigh and Cost

All That Hair filled bottles

Once you have filled the bottles as far as you want, just cap the bottles and give them to the staff for weighing.  After they weigh each bottle the scale prints out a tagged that they attach to the back of the bottle.  Each tag indicates the following:

• the product
• the variant
• the cost per kilogram
• the net weight
• the net cost
• date the product was dispensed
• the batch code
• the product code

Is it really cheaper?

As you can see from my bottles above, I spent approximately P100 for each bottle, each one almost 200 grams.  The shampoo costs P0.53 per gram.  The conditioner is slightly more expensive at P0.57 per gram.

Let’s do a comparison table:

Is the amount of money saved worth the extra trip to the refillery?  I will leave it up to you to decide.  Personally, if I have to go to the refillery more than once a month it might not be worth it.  But a bigger container means bigger savings and fewer trips so it would be worth it by then. 🙂

Commercial product containers do not come in 200 ml. containers so, perhaps, the math would seem different. 🙂

Where can All Things Hair Refillery be found?

You can find All Things Hair Refillery in three mall locations:

• Trinoma (in Quezon City)
• Glorietta (in Makati)
• Alabang Town Center (in Alabang)

This service will be available from March 23 to April 14, 2019.  For more information you may visit their Facebook page at https://www.facebook.com/AllThingsHairPH or their official website at https://www.allthingshair.com/en-us.