Your friendly interactive mall attendant is coming to SM Aura Premier!
Ready to give delightful malling experiences to shoppers, SM Supermalls’ ‘SAM the robot’, the country’s first-ever smart mall attendant, officially invades SM Aura Premier starting February 7!
Steven Tan, SM Supermalls COO with Sam
“SM has always been a home of fun and awesome experiences for shoppers and families alike. As we introduce SAM at SM Aura Premier and soon in other SM malls nationwide, we will continue to give our shoppers more extraordinary reasons to bond and spend time with loved ones in our malls,” said SM Supermalls president Steven Tan.
‘SAM the robot’ is designed to help with directions and provide mall information about the latest deals, promos, and events in a fun way. Equipped with an advanced face recognition technology, it can also give personalized greetings to customers once they enter the mall. Customers can also chat with SAM through the SM Supermalls Facebook page where it serves as a 24/7 online concierge that can provide information like branch locations, mall schedules, and promos, to name a few.
With its pilot run at SM Megamall in 2019 and now at SM Aura Premier, ‘SAM the robot’ is set to roll out to other SM malls across the country this year including SM City North EDSA, SM Lanang Premier, SM City Clark, and SM Seaside City Cebu.
SAM was created in partnership with Cal-Comp Technology (Philippines), which is a leading provider of electronic and original design manufacturing services.
For more information, visit www.smsupermalls.com or its Facebook, Instagram, and Twitter pages: @smsupermalls.
Sam, the country’s first-ever in-mall smart robot at SM Megamall
As part of a series of innovations designed to improve customer malling experience, SM Supermalls raises the bar in customer service with the introduction of SAM, the country’s first-ever in-mall smart robot – launched at SM Megamall.
“Throughout the years, innovation has always been at the core of SM’s growth in delivering better malling experiences. This year, one of our key strategies is to leverage on the latest and most advanced technologies,” said Steven Tan, SM Supermalls COO.
Created in partnership with the Cal-Comp Technology (Philippines), a leading provider of electronic and original design manufacturing services, SAM is an artificial intelligent (AI) humanoid robot specially programmed to deliver a smoother, more personalized, and efficient interaction with customers.
SAM is designed to help with directions and provide mall information about the latest deals, promos and events. Equipped with an advanced face recognition technology, it can also make personalized greetings to customers once they enter the mall.
Customers can also chat with SAM through the SM Supermalls Facebook page. It serves as a 24/7 online concierge that can provide information like branch locations, mall schedules and promos, to name a few.
SAM was recently launched at SM Megamall and can be found at the Mega Atrium, Mega Fashion Hall or Bank Drive. It will also be deployed in other SM malls soon.
For more information, visit SM Supermalls’ official website at https://www.smsupermalls.com/, or its Facebook, Twitter and Instagram accounts: @smsupermalls.
As part of a series of innovations designed to improve customer malling experience, SM Supermalls raises the bar in customer service with the introduction of SAM, the country’s first-ever in-mall smart robot – launched at SM Megamall last March 28.
SAM is an artificial intelligent (AI) humanoid robot programmed to deliver a smoother, more personalized and efficient interaction with customers.
Steven Tan, SM Supermalls COO with Sam
“Innovation is what SM strives for in providing better customer service to all and we are proud to introduce our latest innovation yet,” said Steven Tan, SM Supermalls COO. “SAM is easy to approach and has answers to almost everything SM mall related, making shopping more seamless and fun for our customers.”
#smthingnew at SM
Now at SM Megamall and coming soon to other SM malls, SAM is designed to help with directions and provide mall information about the latest deals, promos, and events. Equipped with an advanced face recognition technology, it can also make personalized greetings to customers once they enter the mall. Customers can also chat with SAM through the SM Supermalls Facebook page. It serves as a 24/7 online concierge that can provide information like branch locations, mall schedules, and promos, to name a few.
SAM was created in partnership with Cal-Comp Technology (Philippines), which is a leading provider of electronic and original design manufacturing services.
Next time you visit SM Megamall, drop by Mega Atrium, Mega Fashion Hall, or Bank Drive and say hi to SAM for more fun, convenient, and exciting malling experience!
For more information, visit SM Supermalls’ official website at https://www.smsupermalls.com/, or its Facebook, Twitter, and Instagram accounts @smsupermalls.
Your friendly interactive mall attendant is coming to SM Aura Premier!
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