by Penny Angeles-Tan | Oct 20, 2020 | Business
The pandemic has left many Filipinos with a lot of difficulties to deal with, and the last thing they need is to be stranded on the road due to car problems. AXA Philippines, one of the country’s leading insurance providers, is here to help ease the stress and worries of commuters with the Emma by AXA app, which now enables convenient filing of motor claims anytime, anywhere.
Easy car insurance claims features were previously available on the AXA Assist app, which will be decommissioned starting November 1, 2020, and replaced by the Emma by AXA app.
Powered by AXA Philippines, the Emma by AXA app also offers access to 24/7 roadside, ambulance, police, and fire assistance for free. Through the app, Filipinos can also buy life and general insurance online, as well as monitor investments, funds, transaction history, and access AXA’s e-servicing features.

Rahul Hora, President and CEO of AXA Philippines
“At AXA, we are all about protecting what matters to our customers,” said Rahul Hora, AXA Philippines President & Chief Operating Officer. “Given the pandemic, we have continued to innovate our processes and procedures to make it easier for our customers to avail of our services in the safest and secure way possible. We also understand the stress motorists face when road accidents happen so with the Emma by AXA app, we hope to help them by anticipating any problems that may arise and mitigating any detrimental effects.”
To avail of this top-notch service, simply download the Emma by AXA on the Google Play or App Store. Then, register a valid email address, verify your e-mail via the e-mail verification link, set the password, and log in and start using the app anytime, anywhere.
Commuters can now drive with confidence in the Philippines with the help of Emma by AXA app, which can now process motor claims anytime, anywhere, complete with roadside and emergency assistance. To know more, visit https://www.axa.com.ph/emma.
by Penny Angeles-Tan | Oct 13, 2020 | Business
People have been strictly observing hygiene practices and social distancing as their first line of defense against COVID-19. However, there is more you can do to protect yourself and your family against the threat of this pandemic, especially with hospitalizations, lab tests, medicines, and the financial impact that these can make.
AXA Philippines, one of the country’s leading insurance providers, has expanded its Global Health Access (GHA) insurance product to now include medical coverage for epidemic and pandemic illnesses such as COVID-19.
This is on top of the other high-tier GHA healthcare benefits, including access to AXA’s global network of top-rated hospitals and medical practitioners, concierge, international emergency medical assistance, road ambulance transport, and 24/7 Health Support. GHA also offers convenient cashless payment options within a network of over 1,400 hospitals and clinics in the Philippines and over 9,000 hospitals worldwide.
Moreover, customers may avail of a new GHA plan option, Gold Lite Plus. Like all existing GHA plan options, the Gold Lite Plus Plan provides a full spectrum coverage from common illnesses to life-threatening diseases including pandemic illnesses such as COVID-19.

Rahul Hora, President and CEO of AXA Philippines
“As we continue to face a global health crisis, it is imperative that we take care of ourselves and our families. With AXA Global Health Access, including the new Gold Lite Plus Plan option, we are providing an enhanced way for individuals and families to have access to the best treatment and healthcare service,” said AXA Philippines president and CEO Rahul Hora.
Through the Gold Lite Plus Plan, policyholders can avail of up to Php100 million for inpatient and outpatient treatments of up to 15 visits per year at a maximum of P1,000 per visit.
Another key feature of the new plan option is health screening or executive check-up coverage of up to Php20,000 per year. Customers may also choose to use part of this benefit to reimburse their over-the-counter vitamins (up toPhp2,500). In addition, this health plan covers up to Php7,500 per night for inpatient daily accommodation charges in the Philippines or regular private room for international hospital accommodations.
Have enhanced world-class health coverage against pandemic illnesses and other diseases anytime, anywhere with AXA Global Health Access. To learn more, visit www.axa.com.ph/health-protection/global-health-access.
by Penny Angeles-Tan | Oct 7, 2020 | Business
AXA Philippines, one of the country’s leading insurance providers, ties up with the Philippines’ leading carrier Cebu Pacific (CEB), to provide non-travel insurance to the airline’s customer base through CEB Health Protect.
CEB Health Protect, underwritten by AXA Philippines, offers value-for-money coverage for the top three critical illnesses: cancer, heart attack, and stroke. This is the first of a number of products under Cebu Pacific’s new suite of lifestyle insurance packages, launched specifically to cater to its customers’ needs beyond travel.
Through the partnership, the two industry leaders strive to offer customers a convenient and seamless booking process for their insurance needs. Every Filipino or “Juan” may start their journey of availing the health insurance from the comfort and safety of their own homes via CEB’s website, which will redirect them to the AXA Philippines’ website for the fulfillment and issuance of the policy.
“We are very excited over this partnership because now we are able to reach out to more Filipinos who will have access to insurance and financial services,” said AXA Philippines Chief Customer Officer Amor Balagtas. “This enables us to fulfill our mission to help secure the future of every Filipino — or in this case — every Juan.”
“Our passengers have always been at the heart of our business and now more than ever, we strive to always give them peace of mind when flying with us,” said Candice Iyog, CEB vice-president for marketing and customer experience.
“Our commitment to ensuring they have a safe and seamless journey with us does not only cover their actual flight but even beyond. We recognize that there is a greater need to take care of every Juan’s health and assets during this time, and that is why we are very excited to introduce CEB Health Protect.”
Aside from CEB Health Protect, AXA Philippines and Cebu Pacific will soon offer every Juan safety and protection with more non-travel insurance products.
Thanks to AXA Philippines and Cebu Pacific, you can start your health journey and be protected and safe today! For more information, visit https://bit.ly/CEBhealthprotect.
by Penny Angeles-Tan | Jul 26, 2020 | Awards and Competitions
AXA Philippines, one of the country’s leading insurance providers, is giving its life and general insurance customers a chance to win Grab Food and Lazada vouchers and P100,000 via GCash.
To qualify for the promo, all you have to do is download the Emma by AXA app and register. Then, simply update your contact information through the app.
By downloading the Emma by AXA app on the App or Google Play Store, customers and non-customers alike also gain the added benefit of access to 24/7 emergency services such as ambulance, fire, police, and roadside assistance through the Rescue Line feature. The app also allows customers to monitor their policy online and conveniently access their funds, investments, transaction history, and AXA’s e-servicing features.
Ongoing until 15 August 2020, the offer includes free Grab Food vouchers worth Php200 every week to be raffled off to 300 life insurance customers and general insurance policyholders who update their information.
AXA also has more exciting prizes in store. Every week from 16 August 2020 to 15 September 2020, AXA will be raffling off Lazada vouchers worth Php1,000 to 50 customers weekly.
What’s more, AXA will also reward one life insurance customer and one general insurance customer the grand prize of P100,000 each via Gcash through an e-raffle. This promo is open to all policyholders who successfully complete the requirements from July to December 15, 2020.
Get a chance to win these amazing prizes by simply updating your contact information via the Emma by AXA app. For more information, visit https://bit.ly/3jbvq4m.
by Penny Angeles-Tan | May 21, 2020 | Advocacy
AXA Philippines recently partnered with the Manila Doctors Hospital Corporate Social Responsibility Office to help members of the hearing-impaired community understand and disseminate information on the ongoing COVID-19 pandemic.
They teamed up for a special project called Healthcare Equality and Accessibility for the Rights of the Deaf (HEARD), which aims to train the hospital’s healthcare front-liners to be able to independently communicate with deaf patients.
HEARD provided translator assistance to Manila Doctors Hospital’s deaf program through the Filipino Sign Language (FSL) Access Team for COVID-19. It is composed of volunteer doctors, healthcare professionals, sign language interpreters, technology professionals in delivering quality healthcare for the deaf.

Rahul Hora, President & CEO of AXA Philippines
“Proper dissemination of information is vital to the management and containment of the ongoing pandemic,” says Rahul Hora, AXA Philippines President & CEO.
“While we are getting information from all media platforms, the deaf community does not have easy access. Through our advocacy and with the help of the FSL Access Team, the hearing-impaired will now have a better understanding of the ongoing health crisis.”
Aside from providing translator assistance, AXA Philippines has also donated 100 food packs to deaf patients and has given 19 units of respirators to the hospital which will be donated to public medical centers soon.
AXA Philippines also made a monetary donation to the Philippine Red Cross to procure surgical masks and food packs to all volunteers, which were distributed to 37 hospitals around Metro Manila and Rizal Province.
To know more about AXA Philippines corporate social responsibility efforts, visit www.axa.com.ph.
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