by Penny Angeles-Tan | May 29, 2019 | Business
The Insurance Commission (IC) recently renewed the business licenses of AXA Philippines, one of the leading insurance companies in the country, and its wholly owned subsidiary, Charter Ping An Insurance Corp.
The renewal signifies that AXA Philippines’ life and general insurance businesses are in good standing with the IC and that the companies can continue offering their superior life and general insurance products to their customers, thereby helping them to live better and more empowered lives. The photo shows AXA Philippines chief customer officer, Amor Balagtas with insurance commissioner Hon. Dennis Funa.
by Penny Angeles-Tan | May 29, 2019 | Business
LBC is consistently innovating to make sure their customers get above-par services, that make their lives easier and better. One of the upgrades they have introduced is their Online Booking- which is available through the LBC website.
Presently available in MetroManila and in the Middle East, LBC Online Booking is another premium service that lets customers schedule the pick-up of their “Padala” by logging on to https://online-booking.lbcexpress.com. Here, customers get to choose the most convenient schedule for their shipment’s pick-up by following three simple steps:
- Select the date of pickup.
- Input customer information and shipment details, e.g. document or package.
- An LBC representative will then contact the customer to confirm the booking so they can proceed to pick up the items
With Online Booking, LBC has given customers a convenient alternative to going to the branch themselves to personally process the shipment of their items to LBC-serviced areas in the Philippines and around the world.
LBC Online Booking is one of the value-added services that all its retail and corporate customers can avail as part of the company’s ongoing Digital Transformation. As LBC continues to enhance the transactional capabilities of their website, so have they started to speed up their logistical processes to complement the bookings. This means that, soon enough, the pick-up times offered by Online Bookings will be reduced from the current one day waiting time.
LBC is always looking for opportunities to help ease the everyday life of individuals, businesses and communities. And as the demand for digitization increase, LBC assures that they will be keeping stride to make sure that their customers get the kind of services they seek.
About LBC
LBC is the Philippines’ market leader in retail and corporate courier & cargo, money remittance, and logistics services. With a growing network of over 6,400 branches, hubs & warehouses, partners, and agents in over 30 countries, LBC is committed to moving lives, businesses, and communities and delivering smiles around the world.
Listed in the Philippine Stock Exchange through LBC Express Holdings, Inc., LBC aims to deliver value to all of its stakeholders, as it has for over 60 years. Founded in 1945 as a brokerage and air cargo agent, LBC pioneered time-sensitive cargo delivery and 24-hour door-to-door delivery in the Philippines.
Today, it is the most trusted logistics brand of the Global Filipino. LBC can move it for you:
- visit www.lbcexpress.com
- or call telephone +632 8585 999 (Metro Manila), 1 800 10 8585 999 (Provincial), +632 9086 522 (Solutions)
- and follow LBCExpress (Facebook and Twitter).
by Penny Angeles-Tan | May 28, 2019 | Business
The PROVIDERS Multi-Purpose Cooperative (PMPC), a financial cooperative headquartered in the Province of Isabela, is embracing digital financial services. PMPC launched its digital transformation to better serve members of their cooperative.
For cooperatives like PMPC, exceeding members’ expectations and augmenting impact in their lives are measures of its service excellence. To continue growing and meeting their members’ changing demands, PMPC adopts innovations and new technologies to get ahead of a rapidly evolving business environment.
With this member-centric purpose, PMPC set its sights on a cloud-based core banking system to better understand and serve its members and community more efficiently. With the approval from the PMPC Board of Directors, PMPC’s leaders chose Oradian as its cloud-based core banking provider and partner in digital transformation.
With Oradian’s cloud-based core banking system, Instafin, PMPC’s team has a real-time, 360-degree view of their members’ financial activity with PMPC in one place, available with just a few clicks. In the past, PMPC’s team had to go through a complex, multistep process to see a comprehensive view of their accounts.
Instafin has enabled PMPC to serve its members better through more accessible financial services and improved service and led to financial growth. Providers’ commitment to financial inclusion in its community and its pioneering spirit to embrace modern technology has led to sustainable growth. In 2017, Providers increased its lending activity by 50% from P993.30 million in 2016 to P1.49 billion in 2017.
With more flexibility and cloud-based solutions Instafin can offer, PMPC is able to reach more individuals in its communities and provide access to digital financial services while maintaining high levels of security. PMPC’s operations and their members’ data is protected by best-in-class security practices.
The Financial Inclusion Report
According to the national financial inclusion report by the Bangko Sentral ng Pilipinas (BSP), the future of the financial system lies in going digital with cloud technology. As Providers and over 75 other financial institutions using Oradian’s cloud-based core banking platform, cloud technology provides the gateway to this future.
About Oradian
Oradian is a financial inclusion company serving financial institutions in remote, hard-to-reach communities. Using insights from its community of customers, Oradian offers a cloud-based platform that visionary financial institutions leverage to access best practice and efficiency.
Its global community is made up of over 75 financial institutions in eleven countries. Collectively, Oradian’s community of financial institutions provides access to financial services for over 3.3 million end-clients.
by Penny Angeles-Tan | May 5, 2019 | Business
Sam, the country’s first-ever in-mall smart robot at SM Megamall
As part of a series of innovations designed to improve customer malling experience, SM Supermalls raises the bar in customer service with the introduction of SAM, the country’s first-ever in-mall smart robot – launched at SM Megamall.
“Throughout the years, innovation has always been at the core of SM’s growth in delivering better malling experiences. This year, one of our key strategies is to leverage on the latest and most advanced technologies,” said Steven Tan, SM Supermalls COO.
Created in partnership with the Cal-Comp Technology (Philippines), a leading provider of electronic and original design manufacturing services, SAM is an artificial intelligent (AI) humanoid robot specially programmed to deliver a smoother, more personalized, and efficient interaction with customers.
SAM is designed to help with directions and provide mall information about the latest deals, promos and events. Equipped with an advanced face recognition technology, it can also make personalized greetings to customers once they enter the mall.
Customers can also chat with SAM through the SM Supermalls Facebook page. It serves as a 24/7 online concierge that can provide information like branch locations, mall schedules and promos, to name a few.
SAM was recently launched at SM Megamall and can be found at the Mega Atrium, Mega Fashion Hall or Bank Drive. It will also be deployed in other SM malls soon.
For more information, visit SM Supermalls’ official website at https://www.smsupermalls.com/, or its Facebook, Twitter and Instagram accounts: @smsupermalls.
by Penny Angeles-Tan | May 3, 2019 | Business
Ideal Vision Center (IVC) is already a household name in the eye health care industry for more than three decades but according to Joy Go, IVC assistant vice president for marketing and merchandising, the vision should not stop there. She believes that the company’s reputation should be treated as an opportunity to continue to educate, innovate and research for the benefit of Filipinos.
“In the Philippines, eye health care is not a priority and we aim to change that mindset. It’s a long, ongoing process especially with the fast-changing business landscape but we look forward to seeing the light at the end of it,” Go says.
Go, whose grandfather launched Ideal Optical, is confident and determined to achieve their goals. As head of branding, marketing and merchandising, Go is also always finding new opportunities to explore, expand and discover new solutions to make eye care accessible to everyone.
Despite growing up in a family of eye care professionals, Go’s involvement in the eye care industry is not a childhood dream. Her initial passion was on food which explains why she has a degree in Culinary Arts and Related Services. Her interest in eyewear and eye care was piqued only when she started working part-time in IVC.
“More than the technicalities behind being an optometrist, I find the marketing and research side of the business very endearing. Aside from that, I am also very interested in eyewear fashion,” Go stated.
Go got her degree in optometry at the Centro Escolar University and joined the family business in 2002. She still loves to cook and says the key to finding a balance between two passions is “you don’t give up one or the other but enjoy both at the same time.”
The eye doctor also noted that being in the eye care industry gave her a meaningful purpose of taking care of other people’s needs and well-being. It has also become important to her to provide only the best vision solutions. “We always try to find the most advanced products, to offer more advanced and better products to our patients.”
To be able to do that, Go noted the importance of partnering with brands that share their vision. Hence, their partnership with Essilor, the world’s number one ophthalmic company that offers complete vision solution through its wide range of products including Crizal, Transitions and Varilux, gives them an opportunity to provide clients an access to world-class eye care products.
“Partnering with Essilor for more than 32 years is the best move we made to improve our service to our customers. We at IVC, knows that Essilor share the same vision with us – to offer top-notch eye health care to Filipinos,” she said.
Aside from this vision, the eye doctor furthered about her personal goal on leaving a legacy in the eye health care industry. “It is my ambition, through IVC, to leave a legacy and be a part of every Filipino’s eye health care routine. It is a long and challenging path but we will never stop improving and finding solutions so that quality eye health care will be more convenient and accessible to all,” Go says.
by Penny Angeles-Tan | Apr 11, 2019 | Business
OLX and Property 24, two of the most powerful online enablers for property buyers and sellers, recently gathered real estate developers, brokers, and marketing practitioners to discuss the latest trends in digital marketing.
Entitled “Engaging today’s digital users and property buyers,” the exclusive seminar led by OLX head of real estate Tina Bautista (far right) aimed to help real estate companies navigate the online market and understand the netizen’s buying behavior and preferences.
She also discussed new digital marketing trends for 2019 and real estate outlook and recommendations for the year. Joining her were (L-R) Ayala Land International Sales, Inc.’s Jared Carlo Enrile, Hetty Uy, and Casey Anne Lombos.
LBC is the Philippines’ market leader in retail and corporate courier & cargo, money remittance, and logistics services. With a growing network of over 6,400 branches, hubs & warehouses, partners, and agents in over 30 countries, LBC is committed to moving lives, businesses, and communities and delivering smiles around the world.
“In the Philippines, eye health care is not a priority and we aim to change that mindset. It’s a long, ongoing process especially with the fast-changing business landscape but we look forward to seeing the light at the end of it,” Go says.
“Partnering with Essilor for more than 32 years is the best move we made to improve our service to our customers. We at IVC, knows that Essilor share the same vision with us – to offer top-notch eye health care to Filipinos,” she said.
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