WINNIPEG, MB, August 7, 2026 — IntouchCX, a global leader in AI-powered customer experience (CX) management, trust and safety, digital engagement, and back-office operations, has been named a recipient of the  2026 Sustainability Leadership Award in the 10,000+ employees category by the Business Intelligence Group (BIG). The award recognizes organizations demonstrating measurable leadership in environmental, social, and governance (ESG) practices while creating long-term value for employees, clients, and the communities they serve.

Operating across 25 campuses in 12 countries, IntouchCX embeds sustainability across its global operations through responsible infrastructure, inclusive workforce initiatives, and strong governance. Recognized initiatives include its LEED Platinum-certified campus in Hyderabad, a 30,000-liter-per-day water treatment facility in Bengaluru, and a digitally enabled organic waste management system that transforms food waste into compost while reducing environmental impact.

“Sustainability used to mean a pledge. Now it means a number,” said Russ Fordyce, Chief Recognition Officer, Business Intelligence Group. “IntouchCX stood out because its work in sustainability leadership reflects where the field is headed: measurable outcomes, not aspirational statements. This recognition highlights an organization that is not just talking about sustainability, but proving it with results.”

Beyond environmental initiatives, IntouchCX supports people and communities through more than 30 impact sourcing partnerships across seven countries, investments exceeding $1 million in diverse suppliers, and a 5% YOY increase in female leadership representation. More than 15,600 employees also participated in 52 diversity, equity, and inclusion (DEI) initiatives and 17 comprehensive wellbeing programs.

“At IntouchCX, sustainability is not a standalone initiative; it’s part of how we innovate, grow, and create lasting value for our people, clients, and communities,” said Deanne Harrison, Chief People & Admin Officer at IntouchCX. “We’re proud that the measurable progress our teams are making around the world has been recognized by the Business Intelligence Group. From designing more sustainable workplaces to expanding opportunities through inclusive hiring and responsible business practices, we’re committed to building a company that scales responsibly while keeping people at the center.”

This recognition builds on IntouchCX’s growing portfolio of global industry awards and reinforces the company’s commitment to responsible innovation, operational excellence, and sustainable business practices.

As a quiet student, Avie Marucot found her earliest form of self-expression in the pages of her notebooks, where she would sketch princess gowns and dream up silhouettes of her own. What began as a simple pastime gradually became the foundation of a creative language—one rooted in femininity, imagination, and the timeless allure of fashion.

Years later, that childhood fascination culminated in The Maiden, Avie’s debut fashion collection, presented on July 15, 2026, in Antipolo City.

The title The Maiden speaks to beginnings—the first chapter of a new creative journey, and the enduring magic of experiencing something for the very first time. For Avie, a first collection is more than a debut; it is a moment meant to be remembered.

Drawing inspiration from the glamour of 1950s Old Hollywood, Avie reinterprets the era’s romance and sophistication through a contemporary lens. The collection balances nostalgia with modern wearability, bringing dramatic silhouettes and feminine details into a fresh, distinctly personal aesthetic.

Among the collection’s highlights is a white lace tulle gown adorned with delicate blue floral appliqués, an ethereal statement that captured attention with its romantic elegance while remaining surprisingly wearable. Another look plays with contrast through an inverted black-and-white ball gown skirt, elevated with black floral appliqués. Editorial yet versatile, the piece demonstrates Avie’s interest in transforming classic eveningwear into something more unexpected.

Completing the collection is a mermaid skirt paired with organza and a black lace corset, embracing a darker, more dramatic interpretation of femininity. Together, the pieces create a collection that moves effortlessly between romantic, theatrical, and contemporary.

Yet beneath the glamour lies a deeper philosophy.

Sustainability is central to Avie’s approach to fashion. Every piece in The Maiden was created using deadstock fabrics—materials given a new life rather than left to become part of the growing problem of textile waste.

For Avie, sustainability does not mean sacrificing beauty. Instead, it invites a different kind of creativity: one that considers the story of a fabric before it becomes a garment, and where it might go after.

She believes that beautiful materials deserve more than a single moment. Leftover fabrics can become future garments, accessories, or entirely new creative projects. Through repurposing and thoughtful design, Avie hopes to create fashion that is not only visually compelling but also conscious of its environmental footprint.

From the quiet sketches of a young dreamer to the debut of a fully realized collection, The Maiden marks the beginning of Avie Marucot’s fashion story—one where timeless glamour, modern femininity, and sustainability find their place on the same runway.

MOLD Manila has successfully completed the first surgery inside its newly opened surgical wing, marking a significant milestone in the clinic’s continued growth. The inaugural procedure, an open structural rhinoplasty, was performed on July 30, 2026, by lead surgeon Dr. Donna Eramis, with Dr. Eric Tapang overseeing anesthesia. The opening of the surgical wing enables MOLD Manila to deliver both surgical and non-surgical aesthetic treatments through a single, integrated patient experience.

Purpose-built within MOLD Manila’s Quezon City facility, the new surgical wing is designed for elective aesthetic procedures and includes dedicated consultation, pre-operative, operating, and recovery areas. Patients follow a structured surgical pathway that begins with an online or in-clinic consultation, followed by medical assessment, surgical clearance, scheduling, and post-operative follow-up.

The first procedure performed in the facility was an open structural rhinoplasty, a technique that uses a small incision across the columella—the strip of tissue between the nostrils—to provide direct visualization of the nasal framework. Unlike traditional reduction rhinoplasty, structural rhinoplasty emphasizes rebuilding and reinforcing the nose using cartilage grafts, helping preserve nasal function while creating long-term structural support and natural-looking aesthetic results.

The procedure was carried out by a complete surgical team. Under the care of Dr. Eric Tapang, the patient underwent comprehensive pre-operative assessment, continuous monitoring throughout the procedure, and supervised recovery prior to discharge. The same standardized protocol is followed for every surgical patient to support safety and quality of care.

“Opening our own surgical wing allows us to provide a more seamless experience for our patients from consultation to recovery,” said Dr. Donna Eramis, lead surgeon at MOLD Manila. “Beginning with an open structural rhinoplasty reflects the level of precision and surgical excellence we aim to deliver in every procedure.”

The addition of the surgical wing expands MOLD Manila’s existing aesthetic services by allowing procedures to be performed within its own facility. Patients can now complete consultations, surgery, recovery, and follow-up care under the supervision of the same medical team, providing greater continuity throughout their treatment journey.

“MOLD Manila has always been committed to delivering safe, evidence-based aesthetic care,” said Adrielle Costales, Founder and CEO of MOLD Manila. “Opening our own surgical facility is a natural progression that allows us to support patients whose goals require surgical treatment while maintaining the same standards of safety, quality, and personalized care that define our practice.”

All surgical patients undergo a comprehensive consultation and screening process to determine their suitability for surgery. Procedures are scheduled in accordance with MOLD Manila’s published surgical reservation, cancellation, and rescheduling policies, and patients receive structured pre-operative instructions and reminders to help them prepare for their procedure.